Kitchen Operating System Limited (We) are committed to protecting and respecting your privacy.
Food Safe System mobile application software (App) hosted on https://foodlabelsystem.com (App Site), once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (Device).
Any of the services accessible through the App (Services) that are available on the App Site or other sites of ours (Services Sites).
1.2 This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it.
The information we collect about you
Information you give us: This is information you give us about you by filling in forms on the App Site and the Services Sites (together Our Sites), or by corresponding with us (for example, by e-mail or chat). It includes information you provide when you register to use the App Site, download or register an App, subscribe to any of our Services, search for an App or Service, or share data via an App’s social media functions and when you report a problem with an App, our Services, or any of our Sites. If you contact us, We will keep a record of that correspondence. The information you give us may include your name, address, e-mail address and phone number, the Device’s phone number, age, username, password and other registration information, financial and credit card information, personal description and photograph.
Information we collect about you and your device. Each time you visit one of our Sites or use one of out Apps we will automatically collect the following information:
technical information, including the type of mobile device you use, a unique device identifier (for example, your Device’s IMEI number, the MAC address of the Device’s wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, [the type of mobile browser you use,] and time zone setting(Device Information);
information stored on your Device, including contact information, friends lists, login information, photos, videos or other digital content and check ins (Content Information);
details of your use of any of our Apps or your visits to any of Our Sites including, but not limited to traffic data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access (Log Information)].
Location information. We also use GPS technology to determine your current location. Some of our location-enabled Services require your personal data for the feature to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by sending an email message to [email protected]
Information we receive from other sources (Third Party Information). We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
How we will use the information about you
We gather this information to allow us to provide the services requested. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your instructions in general. If you agree, we may also contact you about other products and services we think may be of interest to you.
Should you contribute user-generated content to our website environment, including any contribution to a forum or chat, or supply session feedback, some of your personal data (such as your name and email address) may be displayed on the website.
When submitting user-generated content (such as a forum posting or chat), you acknowledge and agree that we may access, preserve, and disclose your account information and any content posted by you in order to: (a) comply with any legal process; (b) enforce the terms and conditions of use; (c) respond to claims that any content posted violates the rights of third parties; (d) respond to your requests for customer service; (e) contact you to undertake further evaluation) or (f) protect the rights, property, or personal safety of Food Safe System, other users of the website and the public.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.
We may also wish to provide you with information about special features of our website or any other service we think may be of interest to you. If you would rather not receive this information, please send a blank email message to [email protected] If you agree to us providing you with marketing information, you can always opt out at a later date.
Cookies and other information-gathering technologies
How we protect your information
We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: Your data is held securely on our databases which are only available to authorised Food Safe System personnel on a password protected basis and is not available to any other individual or party. Your information is protected by a firewall. We also use system and application logs to track all access. We review these logs periodically and investigate any anomalies or discrepancies. Any email correspondence between you and Food Safe System will not be encrypted. Emails received by us will be stored securely within our corporate firewall.
You are responsible for ensuring that your Food Safe System account password remains secure. You should not disclose your user name and password to other people. If you forget your password, please contact us at [email protected]
We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
Access to your information and updating and correcting your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to [email protected] or send a letter to Kitchen Operating System Limited, 15 Linenhall House, Newry, Co. Down, BT35 6PH. . We may apply a small charge for this service.
Where your details become outdated you should update your details in the secure area of the Food Safe System website.
By submitting your personal information you consent to the use of that information as set out in this policy.
How to contact us
Links to other websites